Featuring: AI-Powered Route Optimization
Your drivers shouldn’t struggle with their routing app to get the job done - and with ezRoute they won’t
Network 2.0 doesn’t just increase driver frustration. Its complexity increases your costs
In a world of evolving operational complexity, simplification is critical. The answer to eliminating confusion is focus on small actionable steps! The solution? AI-Powered Route Optimization.
When you can make the task at hand simple, you reduce driver frustration, stops get done, and margins grow.
This is why we created the ALL NEW ezRoute application for P&D drivers — a compliment to a proven business operations strategy that gives you vision and control into what is going on in your trucks. Drivers can easily learn & execute their tasks and AOs & BCs can monitor exactly what matters to your business results.
The app is designed to provide ridiculously intuitive direction so drivers can simplify increasing operational complexity, execute time-definite requirements, and make P&D duties easy.
Built for the driver, visible to the business
From clock-in to the last stop, ezRoute keeps every P&D driver on route and every BC in the loop.
Part of the proven software strategy that has worked for hundreds of businesses like yours
Specifically designed for the FedEx Service Provider / Network 2.0 space, ezRoute & the eTruckBiz Business Operations Support Software (B.O.S.S) simplifies the complex parts of your business so you can easily make money
New AI-Powered Route Optimization
A Host Of AI-Powered Features Designed To Make A Driver’s Day Easier While Providing Unmatched Efficiency
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New Dynamic Stop Location Technology
Effortlessly Correct Inaccurate Geo-Codes With Notes & Pictures Directly From The Stop Detail Window
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New Missing Stop & Package Technology
Add & Automatically Re-Optimized Missing Or Transfer Stops In A Couple Clicks
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Trusted by Service Providers all over the country
From contractors brand new to the business to seasoned pros, hundreds of SPs trust ezRoute to cut through the complexity, satisfy drivers and grow faster.
“Last peak season, we were drowning. I was spending more time training new drivers on our old, complicated scanners than I was managing the business. The data was there, but it didn't matter because the drivers couldn't figure out the interface. They would just ignore the route and drive in circles, killing my margins.
We switched to ezRoute on a Tuesday, and I was terrified the drivers would revolt. Instead, it was a non-event. They looked at the screen, hit 'Go,' and that was it. The interface is so clean, a guy I hired yesterday drove like a veteran today. The hidden AI is optimizing everything in the background, but my drivers don't even know it's there—they just know it works. Training time is down to zero, and for the first time in years, my P&L is actually green.”
“My drivers are old school. They know their routes, and they hate change. We tried switching to something else last year, and it was a disaster—too many buttons, too many menus. I ended up pulling the plug after three weeks because morale tanked.
I was hesitant to try again, but the promise of ezRoute being 'driver-first' caught my eye. I put it in the hands of my grumpiest driver, and he didn't say a word. He just finished his route an hour early. That’s when I knew we had a winner. The AI optimization tightened up our density, but because the app is so simple, the drivers actually follow the path. Now, my operation runs on autopilot, and I’m finally making the money I’m supposed to be making.”
“To be honest, I didn't think 'simple' and 'profitable' could belong in the same sentence in this industry. We were bleeding money on fuel and overtime because our previous routing tool required a PhD to operate correctly. If the BC wasn't standing over the driver, mistakes happened.
ezRoute changed the game for us. It stripped away all the noise. The AI builds a perfect, profitable route, and the app serves it up to the driver on a silver platter. There’s no confusion, no clutter, and no excuses. We’ve since acquired 10 more routes, and integrating them was seamless. It turns out, the secret to a profitable business wasn't more complex software—it was software my team would actually use.”
Frequently asked questions
My drivers hate learning new apps. How hard is ezRoute to learn?
Zero training is required. We built ezRoute with a "driver-first" philosophy. If your drivers can use Google Maps, other routing software or a smartphone, they can use ezRoute immediately. The interface is clutter-free and intuitive, meaning a brand-new driver can hit the road on Day 1 with confidence.
Will switching to ezRoute slow my operation down during the transition?
No. Unlike complex legacy systems that require weeks of adjustment, most contractors see efficiency gains within the first 48 hours. Because the app strips away confusing menus and focuses purely on the next stop(s), drivers spend less time fumbling with the screen and more time delivering.
Does ezRoute work for both new hires and veteran drivers?
Yes. For new hires, it acts as a turn-by-turn guide that eliminates the learning curve. It will be especially helpful with the soon-to-be-released “training mode” for guiding new drivers. For veterans who "know their route," the AI suggestions adapt to validate their efficiency, helping them finish faster without feeling micromanaged.
What happens if a driver loses cell service?
Years of experience with this problem have led to the refinement of this solution. ezRoute includes full offline mode capabilities. The route data downloads to the device at the start of the day, so drivers can continue to navigate and complete stops seamlessly even in dead zones. The data syncs back up the moment a signal is restored.
Is 'ez' just a basic version, or is the routing actually smart?
Don’t let the name fool you. The "ez" is for the driver experience; the engine is pure power. ezRoute is built on the same enterprise-grade AI and data architecture as some of the most sophisticated platforms available. It calculates density, traffic patterns, and time-windows to build the most profitable path possible. It is also fully Network 2.0 compatible.
How much money can I actually save with this?
By optimizing stop density and reducing extra miles driven, ezRoute typically lowers fuel costs and reduces overtime significantly. Furthermore, the "Simplicity Dividend"—reduced training time and fewer errors—adds directly to your bottom line. Route discipline is also greatly enhanced when paired with eTruckBiz’s “DispatchIQ Command Center” for operation supervision. Route discipline reduces miles and reduces delivery time more than any other last mile strategy available, saving you significant amounts of money.
Can I manually adjust the route if the AI gets it wrong?
Absolutely. You maintain total control. While our AI suggests the optimal path, dispatchers (and authorized drivers) can easily drag-and-drop stops or re-sequence the route instantly to account for last-minute reality checks.
Does it handle pickups and time-committed stops correctly?
Yes. The optimization engine prioritizes time-windows and pickup commitments automatically. It builds the route around these hard constraints to ensure you never miss a service guarantee while keeping the rest of the day efficient.
I’m already using GroundCloud. Is switching a nightmare?
We have streamlined the migration process to be painless. Our team handles the heavy lifting of data import. Since ezRoute integrates natively with the eTruckBiz ecosystem you likely already use, the switch is often just a matter of "flipping the switch" in your existing portal.
My current provider won't let me export my stop notes and gate codes. How can I switch without losing years of data?
We call this "Data Hostage," and we have a cure for it. Our AI Note-Migration tool allows your drivers to simply screenshot their old notes; our system reads the image and saves the text to the correct address automatically. Plus, with our Voice-to-Note feature, drivers can update or add notes in seconds just by speaking. You aren't starting over—you’re upgrading to a smarter, more flexible database that you actually own.
Do I need to buy new iPads or hardware?
Likely not. ezRoute is compatible with virtually all modern iOS and Android tablets and smartphones. You can deploy it on the hardware your fleet already owns. It can even be made to work on your PEAK scanners!
How does this integrate with my existing eTruckBiz BOSS account?
Seamlessly. ezRoute is not a third-party add-on; it is a native member of the eTruckBiz suite. Your driver data, truck data, and route data flow automatically between BOSS, Optix, and ezRoute, eliminating double-entry and giving you a critical, unified view of your business.
Can I use ezRoute if I don't use eTruckBiz for everything else?
Yes. While the integration with our IQ products offers the best experience, ezRoute is a powerful application contained in our Business Operations Support Software platform. You can use it purely for route execution and still see massive benefits in driver retention and fuel savings.
What kind of support do you offer during Peak?
We know that Peak is war time. ezRoute customers have access to our dedicated US-based support team. We offer extended hours during critical seasons to ensure you never have a truck sitting still because of a software question.
Is my route data secure?
Completely. We use bank-grade encryption and security protocols to protect your proprietary route data and customer information. Your operational data is yours and is never shared with unauthorized third parties. Look, we are “data-sharing-approved” by FedEx. If they trust and hold us accountable, you can too!
Sounds good. How do I get it?
You can go here for more information: https://www.etruckbiz.com/software or contact Becca becca@etruckbiz.com so you can talk to her about it!
Start Saving Time & Money Today!
Most companies waste time and money on delivery routes. eTruckBiz’s ezRoute delivery routing application helps you save time and money by optimizing your routes so you can grow your business.
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