YOU HAVE A CONTRACT WITH FEDEX. NOW,

BUILD THE BUSINESS YOU WANT

Get your paperwork handled, your finances current, your productivity and margins up, and a safety record that pays you back.
A Service Provider leaning over a blueprint of his operation with a fleet of white delivery vans lined up outside the window at sunrise

THE CONTRACT DEFINES THE SERVICE. IT DOES NOT DEFINE your BUSINESS Structure.

A FedEx contract is one of the best opportunities in small business.
It is not a plan for running one.

THE OPPORTUNITY

YOUR CONTRACT DELIVERS

  • ✓
    A world-class brand customers already trust
  • ✓
    Proven package volume in a defined service area
  • ✓
    Clear service standards that tell you exactly what great looks like
  • ✓
    Real demand, every day — no customers to find, no sales to chase
THE GAP
THE BUSINESS

WHAT'S UP TO YOU

  • •
    Hiring, payroll & HR for a team of drivers
  • •
    Budgets, cash flow & margins in a cost-sensitive operation
  • •
    Fleet, maintenance & compliance that keep trucks earning
  • •
    Daily decisions by the numbers — staffing, dispatch, growth

Most owners cross that gap alone, trying to figure it out as they go. You shouldn't have to. Hundreds of Service Providers before you have already proven what works.

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Meet The Business Growth & Support System

eTruckBiz provides the structure your business needs so it’s actually worth owning.

Running A FedEx-based operation is a 24/7 job. You shouldn't have to manage it alone.As your operational partner, we streamline everything from safety program compliance to daily driver communication. We've helped contractors nationwide transform chaotic daily grinds into self-sustaining businesses.

One System Behind Every Stage

Four programs, one team, one source of truth — carrying the parts of the business that don't produce revenue.

AdminIQ Handles The Back Office

Removes the "non-revenue-producing-task" weight from your shoulders. By outsourcing payroll, recruiting, HR, and compliance to specialists, you stop being an office clerk and start being a CEO.

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PerformanceIQ Drives The Front Line

Replaces "parking lot advice" with a standardized engineering and training framework. Stop guessing which operational components are failing and start managing by the numbers.

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BudgetIQ Protects The Bottom Line

Moves you from "checking the bank balance" to real-time profitability tracking. It uses the same cost assumptions FedEx uses, letting you see your dispatch yield every single day.

Explore BudgetIQ →
Safety coach reviewing a driver checklist beside a delivery van

SafetyIQ Keeps You Compliant

SafetyIQ is an all-in-one safety program combining VEDR, FedEx-approved qualification certification and driver training, and live Stop Approach Guidance, tied together in one dashboard.

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Your Plan

Three Steps To A High-Performing, Scalable Business

1

Schedule A Working Session

Meet with us to establish clear, stage-specific targets—whether you're starting out, optimizing margins, or expanding locations.

2

Put A Business Plan In Place

We build a clear operational plan around your existing team, integrating our specialized IQ suite (Admin, Performance, Budget, and Safety) to lighten your workload.

We create the plan, you approve it, and we implement it around your current operations.

3

Run The Business You Wanted

The paperwork, the payroll, the daily numbers, and the compliance run without you in the middle of them. You see how the business performed today, not five weeks from now, and you decide what happens next.

That's the business you thought you were buying: an asset that runs on a system instead of a system that runs on you.

Where Your Plan Lives: The B.O.S.S.

One Dashboard Runs It All

The Business Operations Support Software (BOSS) is where the whole system comes together — your financial, operational, and administrative data in a single source of truth. No service-stack mess, no spreadsheet archaeology. Log in, see your business, decide with confidence.

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The B.O.S.S. P&D Activity dashboard with service metrics, a live work-area map and per-driver progress. Click to view more screenshots.
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Your Next Move

Start With One Conversation

You've seen the plan. The only part you have to do is the first step. Bring your numbers to a thirty-minute working session and leave with a clear read on where your business stands and what it would take to put a system behind it. No pitch deck, no obligation.

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EXCLUSIVELY BUILT FOR SERVICE PROVIDERS CONTRACTED TO FEDEX

We Help You Make It Simple

We don't just provide software; we provide The System used by the industry's most successful service providers to protect their investment and scale their operations.

40+

Years industry experience

$200M

Payroll Processed Annually via AdminIQ

100%

Focused On The FedEx SP Model

From Service Providers who built their businesses with eTruckBiz

Real results

"The biggest value I've gotten from eTruckBiz is having someone help us get into the weeds and look at things we might otherwise overlook. When we went through Network 2.0, they helped us understand the numbers, identify where the assumptions didn't match reality, and figure out what we needed to achieve each day. Having that outside perspective and someone who understands the contractor business has made a huge difference. It has given us a much better handle on the operation and helped us make changes with confidence."

Kenny Janosik
Veteran operator, 47 routes

"One of the biggest things eTruckBiz helped us understand was the true cost of our labor. We had been looking at day pay for years, but once we started tracking the actual hours, we could see what we were really paying people per hour. That changed the way we looked at our labor and gave us a much better foundation for moving to an hourly model. It made the decision much more straightforward because we were working with real numbers instead of assumptions."

Tracy Taylor
Multi-station owner, 89 routes

"Before working with eTruckBiz, we were in a very difficult situation. We were dealing with contingency, recruiting challenges, and significant financial penalties, and we were running out of options. eTruckBiz came in with a plan, helped us get organized, and gave us the guidance and resources we needed to turn things around. They helped take the chaos out of our operation and allowed us to focus on running the business instead of constantly putting out fires. Today, our service results are strong, our operation is becoming more efficient, and we can finally see the business moving in the direction we originally envisioned. eTruckBiz didn’t just give us advice—they gave us a plan and helped us execute it.”

Rusty Joiner
New service provider, 12 routes
Control

Eliminate Operational Uncertainty

FedEx demands excellence, but they don't provide the playbook. eTruckBiz fills that gap with AdminIQ, PerformanceIQ, and BudgetIQ—integrated through BOSS—giving you the definitive operational blueprint - the "Manner, Method & Means" that FedEx can't. This is the key to transforming a chaotic, reactive operation into a systemized, data-driven business.

New Service Providers

ETB is your Business-in-a-Box, preventing the expensive "learning by mistake" phase.

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Veteran Service Providers

ETB is your Optimization Engine, helping you find the hidden margins in a mature operation.

Explore Veteran Service Providers →

Expanding Service Providers

ETB is your Scalability Framework, allowing you to duplicate your success across new stations without multiplying your stress.

Explore Scaling for Growth →
Where the system takes you

Stop fighting fires. Start building an empire.

The goal isn't a better week — it's a different business. Here's what changes when the BGSS is doing its job.

Every decision is a gut call
→
Every decision is measured
Nights lost to payroll and paperwork
→
A back office run by subject experts
The business stops when you do
→
An operation that runs without you
A demanding job you own
→
A valuable asset you can sell

Questions

Answers to what matters most about running your FedEx operation

What exactly is the "Manner, Method, and Means" gap?

FedEx provides the contract (the what), but for legal reasons, they cannot provide the operational manual (the how). This leaves a "gap" where many owners struggle with efficiency and compliance. eTruckBiz provides the Business Growth and Support System (BGSS)—the missing infrastructure you need to bridge that gap and run a professional enterprise.

Is eTruckBiz just another software for my trucks?

No. While we have a powerful platform called BOSS, eTruckBiz is a comprehensive business management system. We combine specialized software with back-office administrative support, financial engineering, and operational coaching. We don't just help you run routes; we help you run a profitable company.

I’m a new applicant; is it too early to start with eTruckBiz?

It’s actually the best time to start. Building your operation on a solid foundation prevents the "expensive lessons" most veterans had to learn the hard way. We have a specific path designed to take you from applicant to a fully operational, profitable Service Provider.

I already have a large, multi-station operation. How can you help me?

Scaling creates a "visibility gap." As you grow, it becomes impossible to be everywhere at once. We help you standardize your results across all facilities, ensuring your tenth station runs with the same precision as your first, using our high-level command and control tools.

How does this integrate with the tools FedEx already requires?

We don't replace your required FedEx tools; we make the data they provide actually useful for you. We sit on top of your existing data streams to provide the financial clarity and "Manner and Method" coaching that tactical tools simply don't offer.