Network 2.0 is Changing the Game

Service providers and their teams are great at making all kinds of logistical magic happen. However, new delivery time commitments and pickup stop challenges are changing what was a straightforward “get-it-done” environment into something much more time-consuming and complicated.

View the Benefits Of

Integrated Business Support Services

Payroll- As- A Service

​Track wages per stop and other cost measurements, includes calculation, filing and paying of taxes, flexible pay methods, payroll data can be used for negotiation preparation

Scheduling

Create & administer accurate schedules according to engineering and service demand needs and communicate them across your entire organization. Easily administer changes.

Benefits Administration

Easily enroll & track employee benefit costs as part of your operating budget & plan. Worker’s comp integration, available 401K. Create happy employees as they track their own benefits

​Fleet Administration

Track expenses per unit accurately & instantly. DOT required maintenance reporting. Ultimately lowers operating costs by keeping units in shape and on the road.

HR Support & Admin

Experienced Human Resource support personnel readily available. Data from all operational areas that helps you make informed decisions. Documentation you need for nearly every situation

Expense Management

Budget development, expense planning, goal setting. Expense app tracks expenses across your entire operation. Data used for management decision making, accounting and tax preparation

The Business Support System Programs Include:

AdminIQ Program

• Administrative Manager: Valuable virtual extension of your staff
  
• Payroll-as-a-Service: Timely, accurate payroll administration that complies with FedEx standards
• Driver Recruiting & Onboarding: Candidate sourcing, screening, First Advantage processing to initial training
• Fleet & MMR Administration: Preparation of Monthly Maintenance Reports, expense tracking
  
• PTO / Time Off Administration: Plan & post future schedules, document feedback. Optimize workforce capacity

PerformanceIQ Program

• Route Engineering: The key to efficiently operating any business is a solidly engineered plan
• FRO Coaching & Training: Cross-training between ETB and your team ensures that this critical function cannot be held hostage. Learn how to utilize dynamic anchors and much more.
  
• ​KPI Monitoring: Track performance to identify improvement areas.
• BC Training & Coaching: Increase employee retention, productivity, compliance and so much more by growing the most important position on your team.
• Onsite Visits / Evaluations: There is no better way to spur growth and improvement than getting an objective, experienced view of current practices.
  
• VEDR Administration:  Continuous monitoring of VEDR incidents along with documenting and keeping KPIs compliant.​

BudgetIQ Program

• Standard Budget Development: Analyze likely engineered expenses from FEC's point of view. Provides guidance for your expense plan.
• Expense Plan: Determine planned expenses from the standard budget model. Adjust for your particular situation while maintaining acceptable operating margins.
• Real-Time Financial App: Access key financial data & metrics on demand. Monitor spending vs. budget and plan. Make spending corrections when it matters rather than when it is too late.
  
• ​Service Provider Business-Specific Accounting (Optional): Use our accounting systems and CPA's that understand this space and can make meaningful contributions to your financial health.

ExpressPro Software-as-a-Service Package

• One Complete Platform: Everything In one place. All-in-one suite of software and apps that allows for total control of your business. Sync payroll, scheduling, compliance, and routing for seamless operations. So much more!
  
• Time-Definite Optimization: Ensure on-time service standards with advanced stop tracking, status and routing solutions. Accessible from several applications for clear communication among the team. 
  
• Performance Dashboards: Monitor business performance and important metrics.
• Unlimited Routing : eRoute provides the most practical, cost-effective routing software available in the FedEx space.  with eRoute. 
• Apps: BOSS (Business Operations Support System), designed for desktop use for full business control. OPTIX, for BCs and mobile monitoring of an operation.  P&D & Linehaul Driver Apps, used by drivers to organize and share important operational data.​

Learn More About Our Programs

Service Provider vs. Franchisor
Based on the relationship FedEx has with its Service Providers, FedEx will not manage the manner, method or means of how a contractor executes their business.

The Service Provider Challenge. As an example, FedEx will not recruit, hire or train your employees. This is up to you. Which is great so you can select who you want want to be part of your team. But, sometimes it would be helpful if they could offer assistance for:

• Financial Guidance

• Operations Training​

•  Business ​ Support

​The Solution. Offering systems and processes that address and solve the above challenges  is where eTruckBiz excels. We have the experience, tools, programs and practical solutions that allow Service Providers to eliminate focusing on "non-revenue-producing" activities so they can crush more important "revenue-producing" activities. This is the key to running a successful FEC-based operation. 

Testimonials

Words from Our Successful Clients

Working with our eTruckBiz coach on-site was extremely insightful and gave us a pathway to implement significant changes that will impact our bottom line. Their willingness to work late into the night on teaching DRO was amazing!

Our drivers, managers and I now understand how to run a more profitable business. Plus, it's made our jobs easier. Looking forward to using the Optix app, too!

​Bruce Eisenberg
Eisenberg Logistics, North Carolina

I really see how helpful your software can be going forward and I really want to use it to its utmost ability!
​I can just see how it can REALLY pinpoint where the money is, where it is going, and can plan for the future.
I see your software as being essential going forward!!! 

John Walker, Chris Dado
FXG P&D SP, Ohio

Frequently Asked Questions

Q: Can I just buy your software separately?

A: Yes, the ExpressPro package is available as a separate subscription.

Q: Can I just get parts of the BSS programs separately?

A: Yes, BUT, because of how important a holistic approach to all things BSS, it is highly recommended that you implement the system in tact.

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