The RIGHT Team To Solve Your Problems
Vision
To Become The Transportation Industry’s Premier Small Business Software Provider, Offering Innovative Solutions To The Challenges That Threaten The Success Of American Small Businesses.
Mission
Our mission is to make owning a small to medium sized trucking company (particularly Independent Service Providers or ISP's) easier by providing software and data management systems that turn ordinary business data into easy to understand, actionable information.
We think it is fun to tackle a specific, unique challenge, and then develop specialized tools, that un-complicate things. Doing this saves our clients’ time and money while generating new awareness and increased knowledge.
We value being a great company to work for by providing our team members the ability to grow as our business grows. We also offer the flexibility to have lives that are on the move by working remotely, much like that of our clients.
We are focused on growing our business because we know this will allow us to offer more to our clients, which, in turn, will fuel more growth.
Our Story
Our founder, Jeff Walczak, started working loading trucks while in college in Columbus, Ohio in 1986, for Roadway Package System (RPS). He would begin work at 4:00 in the morning, at an old Roadway open-air dock, in the winter, while it was -14 degrees. Oh yeah, he was loading 53' trailers bound for Miami.
So, how does this get in your blood? Well, this was just the start of a 16 year period that saw Jeff do everything from the loading trailers to being a dock coordinator, linehaul coordinator, sort manager, terminal manager and national manager of loss prevention.
Being around a lot of great, hard-working, hard-playing people is addictive. After FedEx Ground, Jeff worked in other industries such as the banking industry, but he longed to return to the thing that he knew and loved.
What better way to do it than to find some hard working people (see below), mix in our favorite hobby (technology), and create something that helps people working in this "not-for-wimps" business?
We have taken our know-how to create a Software as a Service that makes running a P&D or Linehaul business much easier. Being an FXG contractor has it's challenges. Our system helps you with paperwork, compliance and much more, so you can be on top of your business and run it as a professional.
Who is eTruckBiz?
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Jeff Walczak
Founder and CEO of eTruckBiz.com
Jeff leads the company’s vision, strategy and growth. The Trucking Industry got into his blood early while working his college job at what was then RPS (Roadway Package System). This led to a 17.5 year stay at FedEx Ground, holding many varied management positions. He then owned a small trucking company and spent 10 years in the Banking industry, mainly with Bank of America.
Jeff's FXG experience includes:
- Package Handler - Columbus
- Operations Coordinator. Sort Manager - Toledo
- P&D Coordinator, Manager
- Terminal Manager - 5 Locations
- National Director of Loss Prevention - Pittsburgh General Headquarters (PGH)
Ultimately, Jeff could not deny his passion for helping small businesses, like those at FedEx Ground and elsewhere grow and prosper. This is the driving force behind eTruckBiz’s success.
Jeff has a B.S.B.A from The Ohio State University, Fisher College of Business. He also co-founded The Autism Resource Foundation with his wife and is active in their community.
When not working on his various projects or spending time with his family, you’ll find Jeff on the golf course.

Carey Manders
Chief Operating Officer
Carey has over 28 years of accounting and finance experience with Prestolite Electric, a global manufacturer, serving the heavy duty truck and government markets. She has held many positions over the years in the accounting/finance departments extending into the sales/market analysis and customer support areas. During her career there, she was instrumental in developing and maintaining numerous financial reporting tools for organizational decision making.
Carey is community oriented, volunteering as:
- Financial Director for a non-profit NA3HL Jr. Hockey organization, the Toledo Cherokee.
- ADM Learn to Play Director, spreading the love of hockey to children in Toledo.
In her spare time, Carey likes to work outdoors in her garden or go running. She just started running two years ago and is currently training for her first half marathon.
Carey has a B.B.A. with a major in accounting from the University of Toledo and an M.B.A. from Bowling Green State University focusing on global strategic management with “best practices” recognition.

Ken Kibler
Director of Training and Client Support
Ken began his small package career, spending 4 years as a package handler and part time supervisor at UPS. After graduating college (Kent State University), he joined RPS (FedEx Ground). Rising through the ranks from entry level coordinator up to District Manager. He gained both hub and P&D experience in several locations across the country:
- P&D Coordinator - Grand Rapids, MI
- Sort Manager & Asst. Hub Manager- Toledo, OH
- Senior Manager - Evansville, IN, Miami, FL and Nashville, TN
- Senior Hub Manager - St. Paul, MN
- District Manager - Columbus, OH (Ohio Valley Region)
His diverse experience in multiple locations allows him to bring extensive experience in helping FXG Contractors build a better business.

Seneca Bowers
Director of Finance/Administration
Seneca has 25+ years of accounting, tax and management experience with several service businesses, including actively running her own vending company. Having this hands-on point of view has been invaluable with increasing her know-how in customer support and employee administration.
Seneca graduated from the University of Toledo with a BBA (Accounting major) and passed the Ohio CPA exam.
Highly proficient in Quickbooks, Seneca understands the financial perspective of the small business owner/manager.
Seneca extends her great love of dogs by fostering for a local rescue, Planned Pethood. She also volunteers for Mobile Meals. In her free time, Seneca enjoys exercising and being outdoors.

Becca Manders
Sales Manager & New Client Communications
Becca has over 10 years’ successful experience in the customer service sector. She has a proven track record as a high energy, results driven professional meeting customer service initiatives. Her background also includes early childhood education which cultivated communication, planning and interpersonal skills.
Becca enjoys bike riding, gardening and the outdoors, when she can find the time.
Becca earned her Bachelor of Arts and Sciences degree at the University of Toledo.
