Our founder, Jeff Walczak, started working loading trucks while in college in Columbus, Ohio in 1986, for Roadway Package System (RPS). He would begin work at 4:00 in the morning, at an old Roadway open-air dock, in the winter, while it was -14 degrees. Oh yeah, he was loading 53' trailers bound for Miami.
So, how does this get in your blood? Well, this was just the start of a 16 year period that saw Jeff do everything from the loading trailers to being a dock coordinator, linehaul coordinator, sort manager, terminal manager and national manager of loss prevention.
Being around a lot of great, hard-working, hard-playing people is addictive. After FedEx Ground, Jeff worked in other industries such as the banking industry, but he longed to return to the thing that he knew and loved.
What better way to do it than to find some hard working people (see below), mix in our favorite hobby (technology), and create something that helps people working in this "not-for-wimps" business?
Jeff Walczak, Founder and CEO of eTruckBiz.com
Jeff leads the company’s vision, strategy and growth. The Trucking Industry got into his blood early while working his college job at what was then RPS (Roadway Package System). This led to a 17.5 year stay at FedEx Ground, holding many varied management positions. He then owned a small trucking company and spent 10 years in the Banking industry, mainly with Bank of America.
Jeff's FXG experience includes:
Ultimately, Jeff could not deny his passion for helping small businesses, like those at FedEx Ground and elsewhere grow and prosper. This is the driving force behind eTruckBiz’s success.
Jeff has a B.S.B.A from The Ohio State University, Fisher College of Business. He also co-founded The Autism Resource Foundation with his wife and is active in their community.
When not working on his various projects or spending time with his family, you’ll find Jeff on the golf course.
Ken Kibler, Director PRO Client Services
Ken began his small package career, spending 4 years as a package handler and part time supervisor at UPS. After graduating college (Kent State University), he joined RPS (FedEx Ground). Rising through the ranks from entry level coordinator up to District Manager. He gained both hub and P&D experience in several locations across the country:
His diverse experience in multiple locations allows him to bring extensive experience in helping FXG Contractors build a better business.
Carey Manders, Director of Client Financial Analysis
Carey has over 28 years of accounting and finance experience with Prestolite Electric, a global manufacturer, serving the heavy duty truck and government markets. She has held many positions over the years in the accounting/finance departments extending into the sales/market analysis and customer support areas. During her career there, she was instrumental in developing and maintaining numerous financial reporting tools for organizational decision making.
Carey is community oriented, volunteering as:
In her spare time, Carey likes to work outdoors in her garden or go running. She just started running two years ago and is currently training for her first half marathon.
Carey has a B.B.A. with a major in accounting from the University of Toledo and an M.B.A. from Bowling Green State University focusing on global strategic management with “best practices” recognition.
Seneca Bowers, Business Analysis Manager
Seneca has 25+ years of accounting, tax and management experience with several service businesses, including actively running her own vending company. Having this hands-on point of view has been invaluable with increasing her know-how in customer support and employee administration.
Seneca graduated from the University of Toledo with a BBA (Accounting major) and passed the Ohio CPA exam.
Highly proficient in Quickbooks, Seneca understands the financial perspective of the small business owner/manager.
Seneca extends her great love of dogs by fostering for a local rescue, Planned Pethood. She also volunteers for Mobile Meals. In her free time, Seneca enjoys exercising and being outdoors.
Becca Rich, Sales Representative
Becca has over 10 years’ successful experience in the customer service sector. She has a proven track record as a high energy, results driven professional meeting customer service initiatives. Her background also includes early childhood education which cultivated communication, planning and interpersonal skills.
Although busy planning her June 2018 wedding, Becca enjoys bike riding, gardening and the outdoors, when she can find the time.
Becca is currently pursuing a Bachelor of Arts and Sciences degree at the University of Toledo.
Ellen Jones, VP Systems Engineering
Ellen’s background combines both governmental and commercial software development projects. Her experience includes positions with: Intergraph Corporation, NASA and The Weather Channel.
After college, Ellen joined the NASA where she programmed simulations for spacecraft avionics systems and participated in research for artificial intelligence components used on the Space Station.
She then spent 9 years at The Weather Channel in Atlanta, GA, where she joined a team that launched weather.com. This work included real-time data system feed processing, software for interactive television, as well as the leading the corporate intranet development team.
Ellen then returned to Huntsville as a NASA contractor in 2002 on the prime IT support contract where her work again varied from on-line learning systems, to meteor event database creation, to CIO office Enterprise Architecture support systems.
In her spare time, she enjoys gardening on her farm, spending time with her family and fishing and canoeing the Elk River near her home.
Gary Wade, Director, Client Support, Engineering & Training
Gary has over 30 years of management experience, overseeing development and implementation of systems and processes across various locations. His history ranges from small businesses to large corporations, with the vast majority of that experience coming with FedEx Express. His background includes customer service, all aspects of HR and people management, DOT and FAA compliance, both small and large client interface, compliance and audit oversight, budget development and cost control management, along with developing and managing workplace procedures and various employee training programs.
Gary has a BS in Business Management and Marketing from James Madison University, and free time tends to involve golf and travel in some capacity.
Bert Patterson, PRO Client Specialist
Bert has both small business and larger corporation experience in the logistics market. He has also experience as an owner and contractor for over 10 years.
-Owned and operated Patterson Air Freight (Contractor with Airborne Express) for 10 years.
-Worked for FedEx Express for 23 years filling various roles in management from Air Operations to Ground Operations. Worked in both large and small operations as well as rural and urban markets throughout the Southeast US.
-Bert holds a Bachelor’s Degree in Business from the University of Alabama.
Bert’s spare time is spent being the father of 3 children and a growing list of grandchildren, current headcount for that group is at 5 for now.
Dave Bowen, PRO Client Specialist
Dave brings 30 years of small package experience to eTruckBiz. Dave started in Transportation as a package handler for UPS. He quickly moved into management working in the the Stevens Point WI Hub and Madison WI pre-load. He joined RPS (Roadway Package System- FedEx Ground) and enjoyed a successful 23 year career which included running two of the largest P&D operations in the FXG network as well as serving on the Senior Manager advisory board for 13 years.
Dave's FXG experience includes:
Operations Coordinator, P&D Coordinator. - Addison IL
Sort Manager - Detroit MI
Administrative Quality Manager- St Paul MN
Assistant Hub Manager - Kansas City
Senior Manager Multiple locations- St Louis, St Paul, Green Bay
Dave earned his MBA at the University of Phoenix and has additional experience as a Regional General Manager for an Armored Transportation company and as VP of Operations for a Non Emergency Medical Transportation company. He volunteers serving at his parish and enjoys spending time with his family, hiking, enjoying the outdoors and golfing.
Alan Callaghan, Business Acquisitions & Exit Strategy Specialist
Alan is a graduate of the Shannon College of Hotel Management As an immigrant from Ireland to the United States 25 years ago, work ethic is something Alan has always admired and strived to emulate. Alan transitioned his costumer oriented background in hospitality to business brokerage and real estate sales.
· Twelve years experience selling FedEx Routes
· Expert in business valuation, financial planning and viable exit strategies
· Created a service model that ensure business ownership transitions are seamless
· Proven track record in matching buyers and sellers to create “win-win” transactions
Alan and his wife enjoy volunteering in their spare time. Family time with their three teenage boys includes watching football, movies, bike riding, scuba diving, and wake boarding.