Privacy Policy

Your privacy is important to eTruckBiz. This Privacy Policy explains what personal information eTruckBiz, Inc. collects through its websites, software, mobile applications, and related services; how we use and disclose it; how long we keep it; and the choices available to you.

At a Glance

• This Policy applies across the eTruckBiz marketing sites, application sites, mobile applications, and related online services identified below.

• Depending on how you use the Services, we may collect contact, account, transaction, device, usage, location, camera/photo, message, and communication-preference information.

• We use information to provide, secure, support, personalize, analyze, and improve the Services and to communicate with you.

• We do not sell, rent, or lease customer lists or names. We do not share mobile telephone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

• You may manage certain information and permissions through your account or device settings and may contact us to request access, correction, or deletion, subject to applicable law.

THEREFORE, this Privacy Policy Agreement shall apply to eTruckBiz, Inc., and shall govern data collection and usage thereof. Through the use of www.etruckbiz.com and any subsidiary website listed below, you are consenting to the data procedures expressed within this agreement.

Scope of this Policy

This Privacy Policy applies to eTruckBiz, Inc. ("eTruckBiz," "we," "us," or "our") and to personal information collected through the following websites, applications, and related services (collectively, the "Services"):

• Websites: www.etruckbiz.com

• Application sites:

• boss.etruckbiz.io/apps/BOSS

• boss.etruckbiz.io/apps/DRIVER

• Mobile Applications:

• LineDrive

• P&D Driver App

• P&D Optix App

• Other eTruckBiz online facilities, software, and services that link to or display this Privacy Policy.

This Policy does not apply to third-party websites, applications, or services that have their own privacy notices, even if they are linked from the Services.

By accessing or using the Services, you acknowledge the information practices described in this Privacy Policy.

Key definitions

• Account. A unique account created for you to access all or part of the Services.

• Device. A computer, mobile phone, tablet, or other device that can access the Services.

• Personal Data. Information that identifies, relates to, describes, or can reasonably be linked with an identified or identifiable individual.

• Service Provider. A person or company that processes information for eTruckBiz or helps us provide, support, secure, or analyze the Services.

• Usage Data. Information collected automatically from use of the Services or their supporting systems, such as device, browser, log, and interaction data.

• You. The individual using the Services or the organization on whose behalf that individual uses the Services, as applicable.

Information we collect

Information you provide

• We may collect information that you knowingly provide when you create or manage an Account, purchase products or services, complete a form or survey, communicate with us, or otherwise use the Services. Depending on the interaction, this may include:

• Name and contact information, including email address, mobile telephone number, mailing address, city, state or province, and ZIP or postal code.

• Account profile, login, notification preference, and other information used to manage your Account.

• Billing, payment, and transaction information provided in connection with purchases or contracted services.

• Information included in support requests, emails, forms, surveys, research questionnaires, or other communications.

• Demographic or preference information that you voluntarily provide in a survey or other clearly identified feature.

Usage, device, cookie, and log information

• When you access or use the Services, we may automatically collect Usage Data, including:

• Internet Protocol (IP) address, browser type and version, operating system, device type, mobile device identifier, and other unique or diagnostic identifiers.

• Pages, screens, or features visited; date and time of access; time spent; referring information; and interactions with the Services.

• Cookies, third-party tracking technologies, server logs, and similar technologies used to operate, secure, analyze, or improve the Services.

• Information sent by your browser or mobile device when you access the Services.

Location, camera, and photo information

When you use features that require device capabilities, our applications may request your permission to collect device location information or to access pictures and other information from your device's camera or photo library. We use this information to provide, improve, and customize the relevant features. Depending on the feature, the information may be stored on your device or uploaded to eTruckBiz or Service Provider systems. You can enable or disable these permissions through your Device settings, although disabling a permission may affect the related feature.

Messages and user content

If a Service includes messaging or another communication feature, we may store messages and conversation history on eTruckBiz systems so users can access and search their communications. The people with whom you communicate may also save or retain copies of those communications. Information you choose to post or share in public areas of a Service may be visible to other users and may be distributed outside the Service.

How we use Personal Data

We may use Personal Data forthe following business and operational purposes:

• Provide, operate, maintain, and monitor the Services and the features you request.

• Create and manage Accounts and provide access to registered-user functionality.

• Process purchases, transactions, and requests.

• Communicate by email, telephone, SMS, push notification, or similar methods about Accounts, scheduling, verification, service functionality, contracted services, support, and security updates.

• Provide news, special offers, surveys, research requests, or information about similar products, services, or events, consistent with your choices and applicable law.

• Personalize the Services and analyze usage, trends, service quality, and the effectiveness of communications or promotional campaigns.

• Develop, evaluate, secure, troubleshoot, and improve our Services, products, marketing, and user experience.

• Protect eTruckBiz, our users, and the public; prevent misuse or fraud; enforce agreements and policies; and comply with legal obligations.

• Evaluate or complete a merger, financing, acquisition, reorganization, sale, transfer, or similar business transaction.

• Carry out another purpose disclosed when information is collected or a purpose for which you provide consent.

Cookies and similar technologies

We may use cookies, server logs, and similar technologies, including technologies supplied by third parties, to keep the Services functioning, remember settings, understand how the Services are used, maintain security, and improve performance. Your browser or Device may allow you to block or delete certain cookies or limit related permissions. If you do so, some Service features may not function as intended.

How we disclose Personal Data

We may disclose Personal Data in the following circumstances:

• Service Providers. To providers that host, operate, support, secure, or analyze the Services or otherwise process information for eTruckBiz.

• Affiliates. To a parent, subsidiary, joint venture partner, or other entity under common control, which we require to honor this Privacy Policy.

• Business partners. To partners in connection with products, services, or promotions, consistent with applicable law and your choices.

• Business transactions. In connection with the evaluation, negotiation, financing, sale, merger, acquisition, reorganization, bankruptcy, dissolution, or transfer of all or part of our business or assets.

• Other users or the public. When you choose to share information in a public or shared area of a Service.

• Legal, safety, and rights protection. When we believe disclosure is necessary to comply with law, legal process, or a governmental request; protect eTruckBiz rights or property; enforce agreements or policies; investigate misuse; or protect the safety of users or the public.

• With your direction or consent. For another disclosed purpose when you direct us to disclose the information or provide consent.

Data retention

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, maintain security, and enforce agreements and policies. We generally retain Usage Data for a shorter period unless it is needed to strengthen security, improve functionality, or satisfy a longer legal requirement. Retention periods vary based on the type of information, the purpose for which it is used, and applicable legal or operational requirements.

Your choices and privacy rights

Depending on your relationship with eTruckBiz and applicable law, you may have choices or rights concerning your Personal Data. These may include the ability to:

• Review, update, or correct certain Account information through your Account settings.

• Delete certain information through the Service or ask us to assist with access, correction, or deletion by contacting us.

• Enable or disable location, camera, photo-library, and notification permissions through Device settings.

• Manage cookies or similar technologies through browser or Device controls.

• Stop marketing emails or newsletters by using an unsubscribe method provided in the communication or emailing clientcare@etruckbiz.com.

• Stop SMS notifications as described in the Mobile Messaging and SMS Communications section.

We may need to retain certain information when required or permitted by law, for security, to complete transactions, resolve disputes, or enforce agreements. We may also need to verify a request before acting on it. To opt out of communications from an unaffiliated third party, contact that third party directly.

Security

We use physical, administrative, procedural, and technical safeguards designed to protect Personal Data under our control against loss, misuse, unauthorized access, disclosure, alteration, or destruction. We also use Secure Socket Layer (SSL) or similar encrypted connections for authentication and private communications where appropriate. No method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Services are not directed to children under 13, and eTruckBiz does not knowingly collect Personal Data from a child under 13 without verifiable parental consent. If we learn that we collected Personal Data from a child under 13 without appropriate consent, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided Personal Data may contact us using the information below.

Third-party websites and services

The Services may contain links to affiliate or other third-party websites, applications, or services. eTruckBiz is not responsible for the privacy practices, policies, or procedures of those third parties. We encourage you to review the privacy notice of each third-party service you use. This Privacy Policy applies only to information collected by or for eTruckBiz through the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on www.etruckbiz.com and update the "Last updated" date. When appropriate, we may also provide notice through the Services or by email. If we plan to use Personal Data in a materially different way from the purpose disclosed when it was collected, we will provide notice and any choice required by applicable law before doing so.

Contact us

Questions, concerns, or privacy requests may be directed to: